Contact

1. Detailed description of goods and/or services
Afton Pty Ltd is a business in the hospitality industry that accommodates guests on a per night basis.

2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 7 days and availability confirmed by way of email.

3. Export restriction (Optional)
The offering on this website is available to International clients.

4. Refunds and cancellations policy
The provision services by Afton is subject to availability. In cases of unavailability, Afton Pty Ltd will refund the client in full within 30 days. Cancellation of bookings by the client will attract a 50% administration fee.
(If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

5. Customer Privacy policy
Afton Pty Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Afton Pty Ltd bank account, the details of which will be provided on request.

7. Card acquiring and security
Card transactions will be acquired for Afton Pty Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details
Customer details will be stored by Afton Pty Ltd separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility
Afton Pty Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

11. Country of domicile
This website is governed by the laws of South Africa and Afton Pty Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation
Afton Pty Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information
This website is run by Afton Pty Ltd based in South Africa trading as Afton Safari Lodge and with registration number ____________________________ and owned by Richard Lendrum. 

14. Afton Pty Ltd contact details
Company Physical Address: 17 Aftonwold Way, Kempton Park, 1619

Email: [email protected]
Telephone:   +27 11 391 7625